Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is trained to shortly care for all our Linux shared web hosting users’ requests and advise demands. Via our ticketing system, it’s possible to submit your question and a support team member will most likely return to you in only maximum 60 minutes. In fact, practice has proved that the normal reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any concern you have got relevant to tortillero’s offerings. We have got specialists available all the time to generate help and support at any time when necessary. You can use the ticketing system or drop an email at any time, or pick–up the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working within the Control Panel, you’ll be able to always press the Help key and see your query in the set of articles that will came up. We have as well turned a lot of the content articles into movies. The catalogue of educational videos will load if you select the Videos option present in each section.