1 hour ticket response
We are devoted to delivering a quick and adequate response to each client support ticket posted by a client. Our well–trained customer support staff representatives will review your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tickets. In fact, our average tech support ticket response time has proven to be twenty minutes.
A Premium Client Support Service
Each member of our customer support team has lots of years of experience in the Linux shared web hosting business and most of them have been with us for at least five years. They are all eager to answer all your queries in the most professional manner possible.
A User–Friendly Help Section
In the Control Panel you’ll find an intuitive Help Center section where you can find quick suggestions on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. database, see more suggestions in the web hosting account administration articles or watch our educational video tutorials.
